USA Technologies Customer, City Vending, Optimizes Cashless Payment for Improved Business Performance, Competitive Edge and Consumer Satisfaction
City Vending's chief financial officer,
Based on a sampling of 125 machines over a nine month time period, the
average credit spend on City Vending's cashless machines is
approximately 48% higher than the average cash purchase, which exceeds
the average
credit "spend" derived from USAT's 2013
Cashless Knowledge Base (recently released data based on 62,000
terminals over a three month period, January-
"Cashless has not only provided City Vending with direct financial benefits, but the consumer satisfaction and customer retention benefits have been overwhelming—to the point where consumers go out of their way to thank us," continued Elich. "Our customers, from business to manufacturing complexes, recognize that and appreciate our proactive approach."
"We have also utilized the strategic opportunities a cashless payment platform can provide to optimize our presence in a number of unique locations, like hotels and bars. For example, in high cash-theft areas, cashless has essentially eliminated that exposure for us. In bar locations, where cash and coin can be limited, we are now contributing more strategically as a business partner by offering more chips, salty snacks and cigarettes. It keeps consumers happy—and in the bar," said Elich.
City Vending is also using VendSys, a certified VMS (vending management system) supplier that participates in USAT's DEX partner program. USAT's DEX Partner Program optimizes customers' use of cashless payment offerings by integrating USAT's wireless DEX and telemetry available through its ePort Connect® service with one of several vending management solutions available in the market today.
"City Vending's experience with USAT's cashless payment platform syncs
with the data we are seeing for many of other customers," said
"We believe our Knowledge Base results, and those of customers like City Vending, should not be overlooked in today's competitive marketplace," continued Lawlor. "Every day, customers are walking away from cash-only acceptance because they don't carry enough cash—and mobile payment will only exacerbate that trend. At the same time, 'coin/cash only' business operators have few tools in their pocket to drive new opportunities. USAT's cashless payment platform can provide that assistance. It's no longer about cash versus credit or debit card acceptance, but about cashless igniting a connection with the consumer that the self-serve, unattended market has never had before."
About
About
Forward-looking Statements:
"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: All statements other than statements of historical fact included in this release, including without limitation the anticipated connections to our network, business strategy and the plans and objectives of USAT's management for future operations, are forward-looking statements. When used in this release, words such as "anticipate", "believe", "estimate", "expect", "intend", and similar expressions, as they relate to USAT or its management, identify forward-looking statements. Such forward-looking statements are based on the beliefs of USAT's management, as well as assumptions made by and information currently available to the USAT's management. Actual results could differ materially from those contemplated by the forward-looking statements as a result of certain factors, including but not limited to, business, financial market and economic conditions; the ability of USAT to use its Knowledge Base to accurately predict future market conditions, consumer behavior and any level of cashless usage for any particular channel or customer; the accuracy of our predictions regarding the extent to which future growth of vending transactions will rely on credit/debit/prepaid transactions in comparison to cash transactions; the possibility that all of the expected benefits from adoption of cashless payment and wireless telemetry, including incremental revenues and profits, will not be realized by all operators, or will not be realized within the expected time period; and whether, and to what extent, new innovations in mobile payment technologies will accelerate a decline in cash transactions and an increase in credit transactions. Readers are cautioned not to place undue reliance on these forward-looking statements. Any forward-looking statement made by us in this release speaks only as of the date of this release. Unless required by law, USAT does not undertake to release publicly any revisions to these forward-looking statements to reflect future events or circumstances or to reflect the occurrence of unanticipated events.
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484-359-2138
vrosa@usatech.com
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